Experience-Design
The Power of CX & Service Design
What is Customer Experience Design? In short, when we create things people love, they are more likely to buy them Read more…
Experience-Design Information-Architecture
Exploring Conway’s Law in the Context of Experience Design
I recently had the privilege of catching up with a former colleague, Erin White, who works as an Information Architect Read more…
Information-Architecture
Interview: Practicing Information Architecture
I had the opportunity to sit down with Erin White, an Information Architect and former colleague, for my class at Read more…
Artificial Intelligence
OnBeing & AI
In this season of OnBeing, one of my all-time favorite podcasts hosted by Krista Tippett, she explores the topics of Read more…
Data Visualization
Data Visualization & Yarn
If you happen to know me outside of LinkedIn, you may be aware of my passion for crafting – knitting, Read more…